Mercedes-Benz e-Mobility Services and information.

Here you will find answers to questions about electromobility at Mercedes-Benz.

Charging vehicles

Charging is the new refueling.

Find out about the range of charging options, the Mercedes-Benz Wallbox and the Battery Certificate.
What are the charging options?
The Mercedes-Benz Wallbox.
All the positives with no negatives: the Battery Certificate.

Ideally connected in any situation.

Mercedes me connect connects vehicle and driver via smartphone. Experience the new form of connectivity at Mercedes-Benz.
Keep a close eye on everything with Mercedes me connect

The future drives Mercedes.

Mercedes-Benz is renowned for innovations and its tradition of engineering expertise. Experience the innovative e-Mobility technologies right now.
Taking things to their logical conclusion: A second life for batteries.
Mercedes-Benz electromobility and fuel-cell technology.

Questions and answers.

Find answers to your questions about e-Mobility.
What about the resale value of my electric car? Particularly when it comes to the battery – does diminishing performance bring down the value so much that it's not even worth purchasing the vehicle?

A Mercedes-Benz has a high resale value. And this is also the case with the electric models. The Mercedes-Benz Battery Certificate guarantees the performance of the lithium-ion HV battery in the all-electric vehicles and the plug-in hybrid models. This has a positive effect on the resale value.

You often hear that the range of an electric vehicle is reduced in cold conditions. Is there anything to this and, if so, what can be done?

It's true that the battery performance diminishes in low temperatures. But the fact remains that it is also possible to increase the range, even in winter, by adopting an anticipatory driving style, making use of the recuperation energy and using auxiliary consumers sensibly.

At a rough estimate, what is the Total Cost of Ownership for each of the different drive system variants in comparable models?

Those who purchase an electric vehicle can expect far lower workshop costs for their vehicles than owners of petrol or diesel vehicles. Depending on the energy rate, it's also important to consider the lower "refueling costs" when making the buying decision. Added to this, many countries offer funding and tax incentives or waive driving bans and congestion charges. 

Is there any additional maintenance expenditure associated with parts of an electric drive system?

Actually, the opposite is true for all-electric drive systems as no engine oil is required and the powertrain has very few moving parts. The battery is likewise low-maintenance – apart from regular recharging, of course.

Why can't an electric car initially deliver maximum performance in very cold temperatures?

Mercedes-Benz electric vehicles feature a battery heating and cooling system for the lithium-ion HV battery, which allows operation over a very wide temperature range. In the event of very high or very low outside temperatures, performance may be impaired, depending on the charge level of the lithium-ion HV battery. 

When will induction charging be introduced at Mercedes-Benz? Can/must I convert a current model for this, or would I need a new car for this new method of charging?

One of the next steps on the road to the perfect electric vehicle and plug-in hybrid is induction charging of the battery, which will revolutionize charging convenience from 2017 onwards. Mercedes-Benz is testing this unplugged technology for the future on the S 500 e. 

S-Class 500 e long-wheelbase version electrical consumption in combined test cycle: from 15.5 kWh/100 km[1]; combined fuel consumption: 2.8 l/100 km[1]; combined CO2 emissions: 65 g/km[2].

First and foremost, lower fuel consumption and emissions are good for the environment. But what about battery recycling? I wouldn't just throw the old batteries from my TV remote into the bin, after all.

In the "LiBRi" (Lithium-ion Battery Recycling Initiative) research project, Mercedes-Benz has joined forces with suppliers and disposal partners to develop innovative recycling concepts which allow high-quality recycling of valuable components or ingredients. Further information about the Environment Certificate is available at, keyword "Life Cycle".

Do the vehicles have something like an overall Life Cycle Assessment? I'm unsure whether it's really more environmentally friendly to have a partially electric/all-electric car as opposed to a BlueTEC diesel, for example.

How environmentally friendly the usage of the vehicle actually is depends heavily on the customer's driving style and how they recharge the vehicle. Frequent recharging after short distances (<30 km) increases the overall distance the customer actually covers with a plug-in hybrid, for example. It is also important to note the type of energy used to recharge the vehicle, i.e. is it really "green" energy or just an energy mix? All public charging stations are generally supplied with "green" energy. And it often takes just a few clicks for a household to get a "green" energy contract. 

You often hear about the batteries in electric cars suddenly catching fire. Can this also happen to me in a Mercedes?

Mercedes-Benz applies the same high safety standards to its electric vehicles as it does to all the brand's other vehicles. Thanks to the innovative "Energy Space", the battery in the B-Class Electric Drive, for example, is housed in the car underbody to protect it from crash impacts. Our engineers have optimized and successfully tested the safety of the drive-related components and systems in crash tests.

I recharge my vehicle at an outside parking space. How can I ensure that nobody unplugs my vehicle at night?

The Mercedes-Benz Wallbox includes a charging cable lock, which works when the vehicle is locked. The charging cable is also locked on the vehicle side. 

Get to know our electric drives.

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